Penny, Director of Client Services, multi service agency, Southwestern Ontario

Penny, Director of Client Services, multi service agency, Southwestern Ontario

My job is to oversee the day to day functioning of all services in the agency. This includes education programs, crisis, community support, early intervention, court outreach, vocational and supported housing.

When at school for nursing, psychiatry was an area I struggled with initially. Fortunately I had a teacher who became my mentor and eventually graduated top of my class in mental health.

The reason I love my job is the flexibility and diversity it has offered. I worked for 21 years on a mental health unit in a hospital and the past 15 years in community. What I have learned is that individuals with a serious mental illness have the same goals and desires we all do and it is very rewarding to support individuals in reaching theirs'.